For Natalie Ramirez, caring for others is at the heart of everything she does. As a massage therapist, esthetician, and spa lead at Serenity Couture in West Des Moines, she brings more than a decade of experience to every service, always keeping one thing in mind: how she would want to feel in the guest's place.
"I treat every service as if I'm the one receiving the service," Natalie says.
Natalie has been part of the Serenity Couture team for more than 12 years, first joining the spa as a massage therapist. After discovering how much she enjoyed working with guests and being part of the Serenity team, she decided to return to school for aesthetics, expanding her expertise and giving her guests even more ways to care for themselves and feel confident in their skin.
Whether she's helping a guest find relief from pain and tension through massage or providing a relaxing skincare service, Natalie's goal is always to make people feel cared for.
"What I love most about what I do is probably when people come in with a certain issue or pain and I can help relieve that a little bit," she says.
For Natalie, that impact can last well beyond the time a guest spends in her care. Sometimes it's a relief for the hour-long massage itself. Other times, it's the feeling that stays with them for days afterward.
That same thoughtful approach carries into every service Natalie provides. By putting herself in her guests' shoes, she creates an experience that feels personal, comfortable, and genuinely restorative.
For anyone who has never experienced a professional massage, Natalie believes there's no better time to try one.
"I think everyone should try a massage, whether that be a 30, 60, or 90 minute service," she says. "It just helps you relax and then helps you throughout your day-to-day so you're not as stressed."
For Natalie, massage is about more than simply setting aside an hour to unwind. It's about giving yourself the opportunity to slow down, release tension, and return to your everyday life feeling a little more balanced.
If you're looking for a massage therapist or esthetician in West Des Moines who genuinely cares about your experience, Natalie would love to welcome you to Serenity Couture.
With more than 12 years at the salon and spa, Natalie brings a thoughtful, personalized approach to every service, treating each guest the way she would want to be treated herself.
You can find Serenity Couture at 7001 Westown Pkwy, Suite 120, West Des Moines, IA 50266, serving guests throughout West Des Moines and the surrounding Des Moines metro.
